I write major reports for public and private sector organisations and think tanks. I help frame what the report will achieve, work with experts to compile the evidence and then write the report itself, working through drafts with the commissioners to ensure the final document reflects the organisation's objectives. I write in a clear, fluent and enticing style and meet demanding deadlines. Global Impact Committee: automation The report More Time to Care: automation, digitisation and the workforce, for the Beamtree Global Impact Committee, makes the case for exploiting AI and other automation across healthcare’s clinical and nonclinical operations. Automation enhances rather than diminishes the humanity of care by freeing clinicians to focus their time, intellect and emotional energy on the patient. Exploiting it on a massive scale is crucial to solving the global health workforce crisis, and failing to do so will result in substantial patient harm, which has the greatest impact on the communities that need healthcare most. World Government Summit: transforming healthcare I worked with the KPMG Healthcare team on this major KPMG report for the World Government Summit called ‘Champions of Change’, on the role of governments in leading healthcare transformation post-Covid. It was created over many months and develops a wide range of ideas, including how to tackle national and international health inequities, how to build resilient healthcare systems which can withstand shocks such as a pandemic, and how to develop digitally-powered healthcare systems. Joint approaches to TB and HIV in Southern Africa TREATS was a groundbreaking project involving around one million people in 21 communities in South Africa and Zambia, exploring whether a ‘universal test and treat’ intervention for HIV known as PopART could reduce the number of people becoming infected with TB. Working with the TREATS team, ZPB Associates and The International Union Against Tuberculosis and Lung Disease I interviewed 18 people leading the project and developed a detailed understanding of the science and data behind it to write the final report, published on World TB Day 2022. NHS workforce and talent development Working with Public Policy Projects and former NHS England deputy medical director Professor Mike Bewick, I wrote the report Workforce and Talent Development laying out a series of policy recommendations across three key areas of workforce policy: getting in (recruitment and diversity); getting on (development and innovation); and getting through (wellbeing and retention). It brings together ideas ranging from how the health and care system should plan for future workforce needs to how it should develop digital skills and support the mental wellbeing of its staff. The ideas were developed through a series of roundtables with a wide range of experts from across the health and care system. Digital transformation during the pandemic The speed and ingenuity of the NHS’s response to the Covid- 19 pandemic presented a unique opportunity to understand how successful digital transformation can be delivered quickly and at scale. In collaboration with the Health Innovation Network – the Academic Health Science Network for south London – and digital innovators Sitekit Applications I listened to the stories of NHS staff who have been making this extraordinary acceleration in digital transformation a reality, to identify the behaviours and cultures that drove success. The result was the report Liberate to Innovate. Embedding universal vaccination in the UK I worked with Public Policy Projects to produce the report Embedding the Universal Vaccination Ecosystem in the UK, which identifies national and global priorities for vaccine policy to protect us at every stage of our lives, and discusses the lessons to be learned from the Covid-19 pandemic. Out of Hospital Care Forum Healthcare leaders supported by Healthcare at Home came together to discuss practical ways that local health economies can develop community-based healthcare services. The report addressed issues such as meeting demand for primary care with the current workforce and developing a more balanced understanding of the benefits and risks of hospital admission, particularly for the frail elderly. Brexit Advisory Commission Working with the Brexit Advisory Commission for Public Services, established by public sector finance institute CIPFA, I wrote a detailed analysis of the likely impact of Brexit on the public sector workforce. I compared seven potential outcomes of the withdrawal negotiations with the needs of the public sector, and identified the best choice for UK public services. The 2000 Days Project Public and private sector healthcare leaders came together to explore how NHS reform could be re-energised to put the citizen and community at the heart of decision-making, bring joy back to the workplace and create a culture in which innovation thrived. Working with ZPB Associates, I brought their ideas together in The 2000 Days Project, a report which explores radical reform of primary care and community services through the lens of the first and last 1000 days of our lives. It was launched at the King’s Fund and Cambridge Health Network. Building Financial Resilience CIPFA commissioned me to write a report for local government finance directors identifying the warning signs of a local authority at serious risk of financial failure, and explaining the key actions which would strengthen the organisation’s long- term security. The Winter’s Tale The Winter’s Tale, for the Institute of Healthcare Management, used personal stories from health and care professionals working in and around emergency departments to reveal how systems thinking, teamwork and leadership can deliver an outstanding service under pressure. The report sought to understand what separates emergency departments which manage to cope with large numbers of patients from those which slide into crisis. Swimming Together or Sinking Alone Swimming Together or Sinking Alone, for the Institute of Healthcare Management, was based on revealing interviews with senior health and local government leaders on what was really happening inside local moves to develop integrated care. It helps leaders understand the values, culture and skills they need to survive and thrive as the NHS tries to change from organisations working in silos to local health and care networks focussed on the needs of patients and populations. It was widely praised and formed the centrepiece of a major conference. Local Government Finance Commission The Local Government Association and CIPFA established the Independent Commission on Local Government Finance to recommend a programme of government reforms. I worked with the commission to draft its interim report, Public Money, Local Choice, and its final report, Financing English Devolution. Several of the report’s recommendations have since been reflected in the government’s devolution policies. The Revolution will be Improvised The Revolution will be Improvised draws on insights from 25 multi-agency programmes to identify what makes or breaks collaboration and service transformation. The programmes were part of the Local Vision initiative, backed by the Local Government Leadership Centre and the NHS, which is dedicated to transformation through system leadership. NHS Clinical Commissioners manifesto NHS Clinical Commissioners published Making Change Happen to influence national and local government, system leaders, policymakers and politicians. It outlined what changes needed to be made to enable clinical commissioning groups to reform the NHS. Future Homes Commission I edited the final report of the commission, established by the Royal Institute of British Architects to recommend reforms to every aspect of UK housing – from the way homes are built to how they are designed and funded. It received extensive media coverage. King’s Fund report on leadership I wrote Leadership and Engagement for Improvement in the NHS based on papers commissioned from national and international experts. It demonstrates how engaging clinical staff in leading improvement raises standards of care, while engaging patients produces better outcomes and uses resources more effectively. It was launched at the King’s Fund’s second annual Leadership and Management Summit by its then chief executive, Professor Chris Ham. Commission on Dignity in Care I wrote the consultation document and final report for the Commission on Dignity in Care, established by the NHS Confederation, Age UK and Local Government Association to identify the causes of poor care of older people in hospitals and care homes. Over nine months I attended the evidence sessions, helped frame the recommendations and produced successive drafts. The consultation document received huge media coverage and its recommendations attracted extensive support from health and social care organisations. I then worked with the commission to incorporate ideas from the 230 responses in the final report, Delivering Dignity.